Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of hazelandhart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
J***s
Everything came quickly, thank you, I am really happy.
K***n
really happy with the purchase
J***y
As I can judge from my own experience, the best Luxury Stainless Steel Men’s Bracelet online are sold in this very store. Great!
D***d
gorgeous , thanks!
O***a
Perfect, good quality!
L***a
is an awesome product at its finest
O***a
it’s a good price for Luxury Stainless Steel Men’s Bracelet, so i will keep ordering from the store
S***a
Great quality and very fast shipping. Recommend this !
S***a
After a long search I can safely say it’s the best price for Luxury Stainless Steel Men’s Bracelet out of all the other options.
A***a
met all my expectations. looks great!
S***a
With free shipping available, it’s a great deal.
M***e
Very well packaged product and quick delivery! Thank you!
A***r
Super! THANK YOU VERY MUCH! It is perfect!
M***w
Product OK. Look very nice. Arrive fast. Thanks
M***a
was packed very well. very cool… came fast. recommend.
W***m
Better quality than expected, Shipping was quite fast!
D***l
Good product and fast delivery. Thank You very much! :)))
M***a
Luxury Stainless Steel Men’s Bracelet is awesome, you have my 100% positive feedback
J***y
lovely! just what i’ve been looking for
J***r
You’ll never find a Luxury Stainless Steel Men’s Bracelet with a more decent price than this one. Tried and tested for and by myself already
G***e
Even if it’s not the cheapest Luxury Stainless Steel Men’s Bracelet online, I recommend buying anyway. The quality is astonishing!
T***s
good quality 🙂 well-made
R***l
The arrived faster than the expected and well packed. Overall quality is good. I’m satisfied with my purchase and store work.
A***r
Fastest shipping. Thank you. Will be returning soon for more.
M***w
my deepest thanks to the seller for setting the best price for Luxury Stainless Steel Men’s Bracelet. it means the world to me!
M***w
I really liked the , very nice quality and fast delivery
K***e
much better than a similar one i bought offline
H***y
Fast and free shipping. Thank you very much!
B***y
Thank you so much I am leaving a feedback on 5 star
M***n
Everything is fine, advise this to everybody
F***k
This is probably one of the best, if not the supreme goods of thistype I have ever had the privilege to use. I believe it is a good purchase. It was handed over before then it was predicted and saved me a lot of hassle, since I needed it emergently. I was fabulously gratified with the customer service. I regard itself, have not observed any factors toblame. wholly recommend.
A***a
even better than the picture. totally recommend this !
T***s
Very good quality. Fast delivery.
A***r
Thank you SO MUCH! For my more than modest budget, Luxury Stainless Steel Men’s Bracelet was exactly what I’ve been looking for!
M***a
a great one. highly recommend
T***s
All is OK. arrived in good condition.
A***r
a very good price for the quality