Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of hazelandhart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
T***r
I was wondering where to buy Women’s Chain Choker Necklace online, and thankfully found this store!
G***e
recommend the 🙂
M***n
very satisfied with the product. i recommend
M***e
Great quality! Recommend to everybody… Thanks!
S***n
It is simply gorgeous!! The quality is great 🙂
L***m
Color of excellent as the photo, thank you so much!!!
A***a
Happy with the purchase, will order again soon
A***a
a nice one. will come in handy
L***m
superb quality! recommend this
S***a
Now I know here to find Women’s Chain Choker Necklace online for a great price! Thanks to the seller
A***a
can’t wait to try my new . looks promising
V***a
good quality!
R***t
Happy with my new
R***l
Given that this is a really low cost Women’s Chain Choker Necklace, i’m truly astonished with the purchase. The store is great!
T***s
man, i love it
K***y
liked the design. totally cool!
A***a
well done, very neat work
E***n
was delivered in 2 weeks. The quality is good. Recommend.
M***w
product matches the description. thank you very much.
T***r
Never thought buying online can be such fun. Thanks to the seller, my expectations are more than met!
E***h
The best Women’s Chain Choker Necklace in all the items offered online in such a convenient store!
T***r
good stuff, really happy with it
F***e
Even without any discount Women’s Chain Choker Necklace is really reasonably priced so this is truly an awesome purchase. Can surely recommend!
C***s
This inexpensive Women’s Chain Choker Necklace turned out a really great solution for me
D***k
Both shipment and quality are perfect. Exactly what I’ve been looking for.
M***y
Thank you very much for such a quality product.
C***y
I love thank you the seller I’m very happy thank you
K***n
good quality 🙂 well-made
S***a
Cheapest price for Women’s Chain Choker Necklace is nicely combined with its top quality. This is really great that such stores exist
K***e
thanks! liked your
F***e
Everything is ok. Thnx!
M***e
certainly a good purchase
B***y
happy with the purchase of ! a great deal
L***a
Everything corresponds to the description, looks chic. The parcel was fully tracked Recommend 100% Everything is cool
M***n
Very fast shipping, as described. I recommend this shop. Thank you very much :)))
H***y
just got Women’s Chain Choker Necklace. really satisfied with the purchase
M***e
That’s not just a good deal, that’s a true bargain! Really glad to be a proud owner
B***y
Perfect!!
R***t
super made
T***s
using this for a couple of days already. just as described!
M***a
so far this was my best choice
A***a
i love it! highly recommended!! Don’t hesitate, buy, it’s worth the money!