Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of hazelandhart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
M***a
I’m glad i managed to find a reputable store where I can buy Women’s Stars Choker Necklace online
J***a
For my budget, Women’s Stars Choker Necklace is the perfect solution. This shop rocks!
M***a
I looked through all the Women’s Stars Choker Necklace reviews before ordering, so I’m extremely happy with the purchase
S***e
ok, thnx
H***y
Everything is good. Store is very attentive 🙂 Thank you!
D***l
can surely recommend
K***n
nicely made!
F***k
I was extremely glad to find Women’s Stars Choker Necklace online for such a reasonaby price and from such a reputable seller
J***y
a great one. highly recommend
M***w
absolutely true to the picture. my sibling is happier than ever 🙂
K***e
Bought with no second thought. Best price for Women’s Stars Choker Necklace!
K***n
Fast and safe delivery. Great material. Recommend this product! thanks!
S***n
Thanks for the free shipping! Overall I really satisfied with this !
C***y
the quality of is great for the price
M***w
arrived without defects. Thanks for secure packaging. I give you a 5 stars.
F***a
Thankfully, this store offers best so far
W***m
really really awesome. my 2nd purchase here actually
M***a
Utterly happy with purchase. Thanks to the store!
T***r
superb . i love it!
M***n
I love thank you the seller I’m very happy thank you
A***a
Very nice product. five stars seller, thanks.
F***k
the delivery was very fast, faster than expected, very good! Very pleased with the term!
A***n
I’m happy with the purchase. recommend this product and shop
A***r
The material is pleasant to the touch. I’ll see later how it is in operation, but right now I’m happy.
V***a
Thank you SO MUCH! For my more than modest budget, Women’s Stars Choker Necklace was exactly what I’ve been looking for!
K***e
with or without a discount Women’s Stars Choker Necklace is freat value for money
S***a
The Women’s Stars Choker Necklace was offered with a fair dcisount, so how could i resist the temptation 🙂
H***y
I guess it’s the cheapest Women’s Stars Choker Necklace that is offered online. Great!
M***e
I was lucky to buy the discounted Women’s Stars Choker Necklace. Happy with the price, the quality is also fine
T***m
Product is great, came very quickly. Recommend items and store!
E***h
Wow!! Everything is as in the photo. In general everything is OK.
D***k
Thanks for free delivery, the came in time.
M***e
Best ! I really think this was the best one!
M***e
It’s wonderful that cheap Women’s Stars Choker Necklace like this is available online
O***r
very beautiful. great quality for such price.
J***r
the quality of is great for the price
R***t
Though I’ve just had this item for 2 days 2 weeks I’m quite satisfied with it. This is a splendid acquirement. I bought it for my classmate. We were both dazzled with the quality of theWomen’s Stars Choker Necklace. The order actually came rapidly and I was quite glad. Women’s Stars Choker Necklace way outpaced my desires. I would immensely recommend this thing. favor it so much I am already planning to order more.
L***a
Couldn’t find a Women’s Stars Choker Necklace anywhere but in this store. Nice job!
M***e
I am really thankful to the store for setting such a good price for
H***y
I was worried about safety of free delivery, but arrived in really excellent condition and in time. Thanks a lot!
A***e
this is really a catch!
M***y
I was contemplating where to buy Women’s Stars Choker Necklace online before I found this shop, and now no doubts are left
M***e
so far this is the best i ordered online. recommend!
G***e
was as described. recommend.
R***l
i love it! highly recommended!! Don’t hesitate, buy, it’s worth the money!
S***a
Super ! arrived well packed and in perfect condition. recommend to others!
M***w
my roommate is so gladful with Women’s Stars Choker Necklace! This is the most terrific item ever! we would recommend this product. It was sent out so fast, the measured delivery was about later and it came sooner than in nine days after ordering it! incredibly excited with the buying and with the customer service. And this acquisition, outpaced the expectations for theprice.